Service Blueprint Essay Example | Topics and Well Written Essays - 2500 words

dish Blueprint - Essay ExampleHowever, an analysis of the imaging philia scheduling and reporting process at THAMH indicates that the imaging center is inadequately utilized. The inefficiency of the imaging center is largely due to the scheduling and reporting constitution that is currently employed. The Current Process Blueprint (Appendix A) shows areas where there is a significant opportunity for the management police squad to improve the current gain quality as well as increase customer satisfaction. A centralized scheduling process in conjunction with voice recognition software (RadWhere) is capable of change magnitude the efficiency of the imaging center scheduling and reporting process systems. The Proposed Service Blueprint (Appendix B) of the imaging center scheduling and reporting process system, implements these elements to increase the efficiency and reliability of the imaging center process.The purpose of this musical theme is to analyze the efficiency of the servi ces provided by the radiology imaging center at the Texas wellness Arlington chronicle hospital (THAMH) through an examination of the Current Service Blueprint (Appendix A) that depicts the current service process. It will key out areas of inefficiency that could be streamlined to improve the capabilities and quality of the imaging services offered to the patients at THAMH. ... History and Background of THAMHThe Arlington monument Hospital was founded in 1958 to meet the growing community requirements of the residents of Arlington, Texas and was based on a community labor with the objective of providing high-quality healthcare to the residents of Arlington (50th Anniversary, 2008). Nearly four decades later Arlington Memorial Hospital merged as a part of Texas Health Resources (THR). THR was established in 1997 through the combination of Fort Worth-based Harris Methodist Health strategy with Dallas-based Presbyterian Healthcare Resources. Subsequently, in 1997, Arlington Memor ial Hospital joined THR, which serves the Dallas-Fort Worth metro area, and is the nations third largest hospital systems market, hobo only New York and Los Angeles (Roberson, 2008). As of Jan 1, 2009 Texas Health will precede the name of the 12 hospitals in the North Texas market and THR will spend in excess of $20 million updating signs and logos (Roberson, 2008). This will securely identify the link between the high quality hospitals, such as Texas Health Arlington Memorial Hospital (THAMH), and THR, the largest hospital system in North Texas. In its current form THAMH consists of a 417-bed-acute care, full service hospital that essentially provides services to residents of Arlington and the surrounding communities. The healthcare services provided by THAMH includes comprehensive cardiac care, an electrophysiology lab, womens services, orthopedics, gastro-enterology, an mod imaging center, extensive rehabilitation services, emergency services, health maintenance, disease prev ention classes, support groups, and community services. (Texas Health